Privacy Policy
Last Updated: July 27, 2026
1. Overview
At CareBridge Connect, we value the trust you place in our platform. This Privacy Policy details how we process, protect, and handle data when managing WhatsApp enterprise communication queues.
2. Information Collection
Our platform handles customer communications strictly under routing rules specified by the business subscriber. This includes caller contact metadata, audio packets processed during calls, optional voicemail logs, and transcription telemetry.
3. Data Sovereignty and Compliance
All stored audio data and generated summaries are secured strictly in certified compliance datacenters located within regulatory storage bounds. Symmetric database encryption (AES-256) is maintained uniformly.
4. Your Rights
Subscribers may request immediate purging of historic translogs or call metadata. Contact support@carebridgeconnect.app to raise an administrative request.